Your BT Phone Line will Die!

BT are in the process of turning off all ISDN and PSTN phone lines – if you have a physical phone line into your house or office, it will stop working by 2025.

Whilst you have time, why wait? Especially as you could actually take advantage of improved technology to give you more convenient communications and at lower pricing.

If you are like 29% of the UK business decision-makers, and weren’t aware of the switch-off, it’s a good time to weigh up your options and get the most suitable solution for your business needs, right now!

Choices

There are several alternatives in place for you to choose from – and switching is really simple. 

For home users and Small Enterprise users, the switch off will impact traditional phone connections. After the switch-off, these will function via an internet connection which means replacing your handset with an ‘IP’ handset. For medium and large businesses, the solutions and services that are important for the transition are: Hosted IP Voice, SIP (Session Initiation Protocol) Trunking, Unified communication and 5G alternatives.

Hosted IP Voice

Transfers the handling of all inbound and outbound calls into the cloud. This can be delivered to your site in different ways but typically over internet access.

SIP Trunking

Essentially for larger clients, replaces ISDN or older voice trunks from on-premises PBXs or IP voice systems. It was designed specifically to deliver IP-based calls.

Unified communications

Mainly implemented in advanced companies, this provides and combines multiple enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing.

5G

5G, which builds on from 4G is a high capacity service with reduced latency making it a viable alternative to physical wiring or even fibre, to connect to client premises.

conXhub

conXhub is a VoIP Plus service, taking the best of new Voice Over IP services and merging them with mobile based technologies. Using conXhub means you can keep your existing phone numbers and use your mobile phone as your device of choice. We simply transfer your home or office number onto your mobile phone.

Your mobile is constantly with you and is the preferred communication tool for 98% of business users. By putting your work communications on your mobile phone you are increasing your productivity, reducing costs (no need for any new equipment) and taking advantage of superior Technology - with CRM integration, messaging and multi-platform connectivity (control all your social and business communications from one central point).

If you are part of a team, you can share calls, messages and social interaction, ensuring you never miss a customer and benefit from welcome greetings, time of day routing, voicemail to email and virtual assistants for your phone calls.

Larger organisations can benefit from real time agent views, analytics, reports, call recording and stats.

conXhub provides a superior communications experience for consumers and all sizes of business. It is simple, highly flexible and in-expensive, and all you need is your mobile phone. 

ConXhub

conXhub is a VoIP Plus service, taking the best of new Voice Over IP services and merging them with mobile based technologies. Using conXhub means you can keep your existing phone numbers and use your mobile phone as your device of choice. We simply transfer your home or office number onto your mobile phone.

Your mobile is constantly with you and is the preferred communication tool for 98% of business users. By putting your work communications on your mobile phone you are increasing your productivity, reducing costs (no need for any new equipment) and taking advantage of superior Technology - with CRM integration, messaging and multi-platform connectivity (control all your social and business communications from one central point).

If you are part of a team, you can share calls, messages and social interaction, ensuring you never miss a customer and benefit from welcome greetings, time of day routing, voicemail to email and virtual assistants for your phone calls.

Larger organisations can benefit from real time agent views, analytics, reports, call recording and stats.

conXhub provides a superior communications experience for consumers and all sizes of business. It is simple, highly flexible and in-expensive, and all you need is your mobile phone. 

Switch to
conXhub

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add as many new numbers that you need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add additional phone numbers you may need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add additional phone numbers you may need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add additional phone numbers you may need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add additional phone numbers you may need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

Switch to
conXhub

It is incredibly easy to move your service to conXhub. All you need is your smartphone. Sign up and conXhub will port your landline phone number(s) to the service. Once done, download the conXhub app to make / receive calls and send messages from your old landline number.  Additional PBX/switchboard options like  welcome greetings, virtual assistant settings (press 1 for, press 2 for… ) voicemail and out of hours routing can be set up as required and numbers and services can be shared across multiple staff.

You can add as many new numbers that you need,  choosing from 10,000+ cities across the globe, and easily add or remove users, paying for only what you need. There is no contract or lock in and as conXhub doesn’t use VoIP to connect, it has none of the traditional connectivity and quality issues associated with these ‘softphones’.

conXhub VoIP Plus technology offers the most secure robust communications solution available today

Frequently
Asked
Questions

General
What is the PSTN switch off?

The Public Switched Telephone Network (PSTN) has been in use in this country since 1876, so it’s understandably grown old and tired, and it’s becoming increasingly costly to maintain. Therefore it needs replacing with modern technology, fit for the digital world we now live in.

 

The PSTN is simply the copper wires we currently use to make and receive telephone calls but, with technology moving forward at a rapid rate, it’s no longer necessary, or as effective, to make calls using this old infrastructure.

 

As a result, PSTN will reach end of life in December 2025 and will cease operation. At the end of December 2025, these fixed lines and services will be switched off and services withdrawn. If any businesses or consumers have failed to switch to alternative telephony, they will ultimately be left without service.

What is PSTN or ISDN?

PSTN stands for Public Switched Telephone Network. It’s the copper wire network set up for analogue voice communication, meaning landlines and analogue phones. Then came the Integrated Services Digital Network (ISDN) which uses the traditional PSTN network to allow the digital transmission of voice, video, and other services simultaneously.

Who does the PSTN switch off effect?

The 2025 switch off will affect all homes and businesses currently operating on ISDN or PSTN lines (some 30 million lines), meaning consequences for anyone still relying on fixed landlines for communication.

What do you need to do?

Simply find an alternative technology to replace your lines and numbers before the end of 2025

Are landlines being phased out?

Essentially, yes. The PSTN Switch Off also means a landline switch off and analogue phone switch off. After BT Openreach stops traditional phone lines, the UK will go through a complete digital switchover in 2025. All analogue phones will cease to work in both homes and businesses.

What replacement products are available?

Traditional PBX systems can be replaced by VoIP (Voice over Internet Protocol), phone systems that allows you to make calls over the internet. The results are better quality calls, smaller bills, and a whole host of features. VoIP solutions are also scalable and can grow with your business.

There’s also the option of SIP Trunking which combines VoIP technology with your existing on-premise telephone system to preserve your current features, numbers, and call quality while adding the benefits of a hosted voice solution.

 

And not forgetting conXhub which takes the best of VoIP and Mobile technology and merges them together to give users the best of all worlds.

How does PSTN switch off effect Mobilepreneurs?

Mobilepreneurs, those small business owners who work exclusively on their mobile devices, are on the rise and why not? Over 31,000 new smartphone-based businesses are set to start up in the next three years, according to a new report by O2 business. For them, the PSTN Switch Off poses a huge opportunity to embrace truly mobile working.

 

The UK’s economy needs them too - after all, micro-businesses with 0-9 employees make up 96% of all businesses in the UK. In 2020 there were 5.7 million micro-businesses, according to figures published by Parliament and the rise of mobile-based businesses combined with the PSTN Switch Off could lower the cost of tariffs as mobile becomes a more viable option.

 

conXhub provides every feature and function a mobilepreneur could need and works in conjunction with all mobile operators and smartphones.

Contact us

If you need more information, please contact us. We will help you with whatever you need! 

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